FAQ
FREQUENTLY ASKED QUESTIONS
SABER QUESTIONS
Can the sabers change color?
All sabers we sell offer fully customizable blade colors, meaning you can change it to any color you'd like.
Simply refer to the included instruction manual for guidance on how to adjust the colors to your preference.
Can the blade detach from the hilt?
Yes! Blades can be screwed into the saber hilt and screwed off the hilt whenever you'd like.
Differences between Base Lit, Xenopixel and proffie?
Please refer to this summary of how they differ: Link
Can I duel with these?
Practically all of our sabers are suitable for dueling! Base lit sabers are ideal for dueling due to their lighter weight and hollow construction. However, sabers such as xenopixel and proffie are also great options.
We don't recommend dueling with our Dark Saber due to its sharpness, nor with our "thin neck" sabers such as Luke's, as they are a bit more fragile. If you choose to duel with them, you should exercise caution and use lighter force to prevent breakage.
Is there a warranty for the sabers?
We offer a free full-year (365-day) warranty, where we will replace parts free of charge if they break and provide support to anyone who needs it. For full details on our warranty, please check here: Warranty
Can I program it?
Our Xenopixel sabers feature Bluetooth compatibility, allowing you to connect the saber to our app, "Xeno Configurator," for customization.
Our Proffie sabers can be connected to your computer for more thorough customization, allowing you to customize it to however you'd like.
I have more questions
For more questions feel free to reach out! Our email is: info@allysabers.com
We're available everyday, our average response time is 24-48 hours or less.
SHIPPING
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
When will I receive tracking information?
Shipping takes about 10-12 business days to the USA, other countries may take about 10-15 days. Rarely the shipping company may have a delay lasting a day or two due to weather, high demand, etc.
Do you ship world-wide?
Yes, we ship all over the world and for free! Some countries may have very small custom fees.